Privacy Policy

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Mr. Fixit of NWA ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All SMS opt-in data is kept strictly confidential.

Personal Information:

Name, email address, phone number, and service address
Information submitted through contact forms or service requests
Opt-in records and timestamps for SMS and email communications

Non-Personal Information:

IP address, browser type, and device information
Website usage data and analytics
Cookies and tracking technologies

Customer Communication:

Service inquiries and requests
Appointment details and communication history
Customer feedback

2. How We Use Your Information

We use your information to:

Provide handyman and home repair services
Respond to inquiries and schedule appointments
Communicate service updates and reminders
Improve website performance and user experience
Maintain communication preferences and consent records
Ensure security and prevent fraud

3. SMS Messaging & Compliance

By opting into our SMS messaging, you agree to receive text messages related to your service request.

Opt-In & Consent:

SMS is only sent after explicit opt-in
Consent is recorded and stored securely
We comply with TCPA and CTIA guidelines

Opt-Out Instructions:

Reply "STOP" at any time to unsubscribe
You will receive a confirmation message
No further messages will be sent unless you opt back in

Message Frequency:

Varies based on your service requests
Messages relate only to your requested services

Help:

Reply "HELP" for assistance
Or contact us at mrfixitofnwa@yahoo.com

Carrier Disclaimer:

Message and data rates may apply
Carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement:

No mobile information will be shared with third parties for marketing purposes. Information may be shared with service providers only for message delivery. SMS opt-in data is never shared outside required service delivery.

4. Information Sharing

We do NOT sell or rent personal information.

We may share information with:

Service providers (scheduling, communication tools)
SMS platforms (only to deliver messages you opted into)
Legal authorities if required by law

5. Data Security

We use reasonable safeguards including:

Secure data storage
Access controls
Encryption where applicable

6. Cookies

We use cookies to:

Improve website performance
Analyze traffic
Enhance user experience

7. Your Rights

You may:

Request access or deletion of your data
Opt out of emails or SMS at any time
Withdraw consent for communications

8. Third-Party Links

We are not responsible for third-party websites linked from our site.

9. Changes to This Policy

We may update this policy. Changes will be posted on this page.

10. Contact

Mr. Fixit of NWA

Phone: (479) 422-1865

Email: mrfixitofnwa@yahoo.com

Website: https://mrfixitofnwa.com