PRIVACY POLICY

Mr. Fixit of NWA  

Effective Date: Jan 1st, 2026  

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA  

Mr. Fixit of NWA ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All SMS opt-in data is kept strictly confidential.

1. Information We Collect  

Personal Information:  

• Name, email address, phone number, and service address  

• Information submitted through contact forms or service requests  

• Opt-in records and timestamps for SMS and email communications  

Non-Personal Information:  

• IP address, browser type, and device information  

• Website usage data and analytics  

• Cookies and tracking technologies  

Customer Communication:  

• Service inquiries and requests  

• Appointment details and communication history  

• Customer feedback  

2. How We Use Your Information  

We use your information to:  

• Provide handyman and home repair services  

• Respond to inquiries and schedule appointments  

• Communicate service updates and reminders  

• Improve website performance and user experience  

• Maintain communication preferences and consent records  

• Ensure security and prevent fraud  

3. SMS Messaging & Compliance  

By opting into our SMS messaging, you agree to receive text messages related to your service request.

Opt-In & Consent:  

• SMS is only sent after explicit opt-in  

• Consent is recorded and stored securely  

• We comply with TCPA and CTIA guidelines  

Opt-Out Instructions:  

• Reply "STOP" at any time to unsubscribe  

• You will receive a confirmation message  

• No further messages will be sent unless you opt back in  

Message Frequency:  

• Varies based on your service requests  

• Messages relate only to your requested services  

Help:  

• Reply "HELP" for assistance  

• Or contact us at [email protected]  

Carrier Disclaimer:  

• Message and data rates may apply  

• Carriers are not liable for delayed or undelivered messages  

SMS Data Protection Statement:  

No mobile information will be shared with third parties for marketing purposes. Information may be shared with service providers only for message delivery. SMS opt-in data is never shared outside required service delivery.

4. Information Sharing  

We do NOT sell or rent personal information.

We may share information with:  

• Service providers (scheduling, communication tools)  

• SMS platforms (only to deliver messages you opted into)  

• Legal authorities if required by law  

5. Data Security  

We use reasonable safeguards including:  

• Secure data storage  

• Access controls  

• Encryption where applicable  

However, no system is 100% secure.

6. Cookies  

We use cookies to:  

• Improve website performance  

• Analyze traffic  

• Enhance user experience  

You can disable cookies in your browser settings.

7. Your Rights  

You may:  

• Request access or deletion of your data  

• Opt out of emails or SMS at any time  

• Withdraw consent for communications  

8. Third-Party Links  

We are not responsible for third-party websites linked from our site.

9. Changes to This Policy  

We may update this policy. Changes will be posted on this page.

10. Contact  

Mr. Fixit of NWA  

Phone: (479) 422-1865  

Email: [email protected]  

Website: https://mrfixitofnwa.com  

By using this website, you agree to this Privacy Policy.